Counseling and Psychiatric Services for Adolescents and Young Adults

FAQ’s

1. Q: How do I know if I need your services? A: If you, or an adolescent you care for, are having significant emotional struggles in your daily life and things seem to be getting out of control, we may be able to provide you the tools and treatments you need to get back on track. Issues of depression, anxiety, stress, substance abuse, acting out, difficulties with friends and family that seem to be excessive or overwhelming can often be significantly helped through professional assessment and counseling. If you suspect there’s a deeper problem going on your life, please contact us for further information.   2. Q: Why use Doorways’ services versus someone else? A: Doorways offers a unique expertise of adolescent and young adult care for the ages of 13-25 year olds. We embrace a faith based perspective to treatment, if that is desired by the client. We also offer a team approach to treatment that will enable the best opportunity for healing. We provide counseling as well as psychiatric evaluations and medication management at one location.   3. Q: How do I know you can help me? A: Every situation and individual is unique. We will provide assessment tools and interviews to determine appropriate treatment options. We will then develop a treatment plan along with you that specifically addresses your needs and concerns. Whether treatment will be successful depends on a variety of factors including your willingness to be involved in the change and treatment process.   4. Q: Do you take insurance? A: Jan Hamilton, PMHNP, is contracted for psychiatric services with Blue Cross Blue Shield, Aetna, and Cigna insurance companies. Teresa Burt, LPC, is contracted with Blue Cross Blue Shield. Sam Lample is contracted with Blue Cross Blue Shield and Cigna. Some insurance plans may reimburse you for out of network services with our various providers. We will provide you the billing and claims information necessary to make this process as efficient as possible. Please contact our office staff if you have questions or need assistance.   5. Q: What does “faith based” mean? A: All of the providers at Doorways have a faith perspective based on the life and teachings of Jesus. If you are a Christian, this should be in line with your spiritual understanding and we will honor your faith commitment throughout the process of treatment. If you are not of the Christian faith, we commit to respect your individual understanding and desires without pressuring you to believe a certain way.   6. Q: Can medicine help? A: Yes, if appropriate to diagnosis, medications can be very helpful for disorders such as depression, Bipolar, OCD, ADHD, anxiety disorders, insomnia, and many other medical and psychiatric conditions. In conjunction with counseling, medications can be an integral part of the healing process. If necessary, medications can be prescribed by a Psychiatric Nurse Practitioner at Doorways.   7. Q: What is a psychiatric nurse practitioner? A: A psychiatric-mental health nurse practitioner (PMHNP) is a registered nurse who has received advanced practice training and is authorized by the state to provide primary mental health care to patients in a wide range of settings. The PMHNP is a specialist who provides assessment, diagnosis, and management of mental health problems and psychiatric disorders. In the state of Arizona, nurse practitioners function independently and can prescribe medications.   8. Q: What is a Licensed Professional Counselor (LPC) and a Licensed Clinical Social Worker (LCSW)? A: A Licensed Professional Counselor (LPC) is a therapist who has completed a Master’s degree and extensive supervised clinical training and is licensed by the state of Arizona to provide psychotherapy. A Licensed Clinical Social Worker (LCSW) has also completed a Master’s degree and clinical training and is licensed by the state with an emphasis in social work. Both are qualified to work with a wide variety of clients. 9. Q: What is a Registered Dietitian? A: A Registered dietitian (RD) is a food and nutrition expert who has completed a bachelor’s or master’s degree and at least 900 hours of supervised accredited dietetic practice. In addition, she or he must pass a national RD examination administered by the Commission on Dietetic Registration (CDR) and complete continuing professional educational requirements.   10. Q: What hours are you open? A: All services are by appointment only. We provide flexible day and evening hours on weekdays (Mon-Fri) and some Saturday hours to meet the scheduling needs of adolescents and young adults. Please call our office for specific times available.